Scented Oils

Frequently asked questions

Return Policy – The Ninth Tee

At The Ninth Tee, we believe in conscious shopping and intentional choices. Our return policy reflects our commitment to sustainability, transparency, and your rights as a customer.

Return Window

You may return any item within 30 days of receiving your order, in accordance with EU consumer law.

Return Shipping

We do not offer free return shipping. Customers are responsible for the cost of returning items, unless the item is faulty or incorrect. This helps reduce unnecessary returns and supports more mindful purchasing decisions.

Sustainability Commitment

Every return has an environmental impact—from packaging waste to transportation emissions. By not offering free returns, we aim to reduce over-ordering and promote more intentional buying. We encourage you to review product details carefully before purchasing and reach out if you have questions—we’re happy to help!

Return Eligibility

To qualify for a return:

Items must be unused, unwashed, and in original condition
Tags and original packaging must be intact
Include proof of purchase (order confirmation or receipt)

Non-Returnable Items

Gift cards
Final sale or clearance items
Personalized or custom-made products

Shipping Policy – The Ninth Tee

We’re committed to getting your order to you as smoothly and sustainably as possible. As a dropshipping store, our products ship directly from our suppliers, which allows us to reduce waste and avoid overproduction.

Shipping Destinations

We currently ship to most countries within the European Union, as well as select international destinations. If your location isn’t supported at checkout, feel free to contact us at customersupport@theninthtee.store.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.
You’ll receive a confirmation email with tracking details once your order ships.

Delivery Time

Estimated delivery times vary depending on your location and supplier origin:

Netherlands & EU | 2-5 business days

Please note: These are estimates and may vary due to customs, local postal services, or unforeseen delays.

Our products are manufactured globally. We carefully select our partners to ensure our products are high quality and a fair value.

Shipping Costs

Standard shipping is included in the listed price for most products across Europe.
Countries in zone 2 will be charged shipping cost accordingly
If express or premium shipping options are available, they will be shown at checkout for an additional fee.

Account

Aroma Diffuser Vitality Pro – Pure Rust, Premium Design

Aroma Diffuser Sun Shine Pro – Luxe Rust & Frisse Geur in Elke Ruimte

Aroma Diffuser Sun Shine Light Wood – Luxe Rust & Frisse Geur in Elke Ruimte

Aroma Diffuser Vitality Pro Dark Wood

Wake Up & Relax – Shower Aroma (100 ml)

Slaap & Droom – 100% Natuurzuivere Etherische Olie

Zomerliefde – 100% Natuurzuivere Etherische Olie

Rozemarijn – 100% Natuurzuivere Etherische Olie

New Energy – 100% Natuurzuivere Etherische Olie

Frequently asked questions

Country/Region

Country/Region

Aroma Diffuser Vitality Pro – Pure Rust, Premium Design

Aroma Diffuser Sun Shine Pro – Luxe Rust & Frisse Geur in Elke Ruimte

Aroma Diffuser Sun Shine Light Wood – Luxe Rust & Frisse Geur in Elke Ruimte

Aroma Diffuser Vitality Pro Dark Wood

Wake Up & Relax – Shower Aroma (100 ml)

Slaap & Droom – 100% Natuurzuivere Etherische Olie

Zomerliefde – 100% Natuurzuivere Etherische Olie

Rozemarijn – 100% Natuurzuivere Etherische Olie

New Energy – 100% Natuurzuivere Etherische Olie

Frequently asked questions